We believe that excellent
training is the key to successful implementation. Our training
programs take place at several levels, ensuring your staff
are thoroughly familiar with the necessary theory and practical
application of systems.
The training agenda is primarily established
through a formal project initiation phase. Real life operational
scenarios are simulated to reinforce training. Each department
undergoes separate training specific to their area of operations,
with overall training being provided to the IT manager or
a project coordinator selected by the client.
We recommend training overviews on a regular
basis to ensure that all personnel have thoroughly understood
the system. To further ensure that all users are able to confidently
handle daily transactions, we also provide online user manuals
that can be circulated module wise and task wise.
We also provide comprehensive training to
selected members of your staff, through our “Train the
trainer” program, enabling them to tutor new employees
as and when required.
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